Frequently Asked Questions
Everything you need to know about bringing Italian elegance into your home.
What is the typical delivery timeframe for furniture orders?
Most of our handcrafted furniture pieces are delivered within 10-15 business days. Custom-made items or imports from Italy may require 4-6 weeks for fulfillment and white-glove delivery.
Do you offer international shipping?
Yes, Italica ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your order.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original packaging. Please note that large furniture pieces and custom upholstery are subject to a 15% restocking fee.
Are your materials sustainably sourced?
Absolutely. We pride ourselves on using FSC-certified wood, recycled textiles, and non-toxic finishes to ensure our products are as kind to the planet as they are to your home.
Does my furniture come with a warranty?
All Italica furniture includes a 5-year limited warranty covering structural defects and craftsmanship. This does not cover normal wear and tear or accidental damage.
Can I request fabric swatches before purchasing?
Yes, we encourage customers to order our complimentary swatch kits to experience the texture and color of our premium fabrics in their own lighting before committing to a purchase.