Returns & Exchanges
At Italica, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Italica account and select the order containing the items you wish to return to receive an RMA number.
- 2.Prepare Your Items
Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.
- 3.Schedule a Pickup
Use our portal to print your prepaid shipping label and schedule a convenient home pickup for large furniture items or drop off smaller decor at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 5-7 business days.